Getting Started
Getting Started
Do you offer free consultations?
Yes! We offer a complimentary 20-minute consultations for those interested in learning more about our services. The consultation will give you an opportunity to share what you are looking for in your counseling experience and help determine if P.O.C may be a good fit for your needs.
You may reach out via phone, email, or Allia Health to schedule your consultation. If you don't see an available day or time that works for you, feel free to reach out directly by phone or email.
I encourage all potential new clients to schedule a consultation prior to a 1:1 counseling session.
How do I schedule an a consultation or appointment?
Book your consultation or schedule an appointment through this link https://app.allia.health/book/taylor-thompson-tmyla. You may also reach out using the following contact information.
Phone: 470-905-7315
Email: connect@pointofconnectionllc.com
How do I know which counseling service is right for me?
During the consultation, we will discuss what is bringing you in, your current concerns, and what you hoping to gain from the experience. We will work together to identify the service that will best support your needs.
What can I expect during the first session?
Your first session allows us to get to know one another and build a therapeutic relationship. Your connection with your counselor is an important part of your journey! We will continue to talk about your current conerns, potential goals and begin to create a plan to reach them. Showing up is the first step! There is no expectation to have everything figured out before you begin.
How long are the sessions?
Individual sessions typically last between 45-60 minutes. Group counseling sessions may vary in length depending on the topic and format of the group. Community based sessions require additional time depending on the services received and goals identified.
Services
What types of counseling services do you offer?
We offer indidvidualized and group counseing services for individuals navigating depression, anxiety, life transitions, and other significant changes in their lives. We also provide a supportive space for individuals adjusting to a new diagnosis, nagivigating disability-related experiences annd managing caregiver responsibilities.
What is your approach?
Our approach is indivdualized, compassionate and person-centered. POC aims to help each person navigate their own personal journey to wellness.
What age groups do you work with?
We provide services to adolescents, young adults, and adults (18+).
Do you offer virtual sessions, in-person sessions, or both?
POC primarily offers virtuals sessions to provide accessible and convenient care. Community-based sessions may also be available depending on individual needs, locations and identified treatment goals.
Groups and Workshops
How do I join a group or express interest in a future group?
POC is currently exploring opportunities to offer group counseling and educational workshops. If you're interested in paricipating in a future group, you are welcome to contact us to express interest. As new groups and workshops are developed, information about topics, schedules, format, and registration will be shared.
What can I expect from a group setting?
Group experiences provide an opportunity to connect with others who may share similar experiences, challenges or life transitions. Groups are designed to build connects, learn from others, and experience personal growth in a supportive, reflective, and respectful enviornment. Each group will have it's own structure and goals depending on the topic and participants involved
Are groups offered virtually or in-person?
Virtual and community-based opportunities may be available. Group formats will vary depending on the topic, goals, and needs of the paricipants.
How are group topics selected?
Topics are usually selected by identifying common experiences, community needs, and area of interest identified by indivduals seeking support. POC is looking forward to creating opportunities for others to create meaningful connections surrounding these topics.
Do I need to be an exisiting POC client to participate?
No! Many of these groups will be open to those are are not receiving indvidual counseling services through POC. Even if you are receiving individual counseling services from another provider, you are more than welcome to join a group.
Insurance, Fees & Policies
Do you offer private-pay services or accept insurance?
POC currently provides private-pay counseling services for those individuals who prefer to pay for their sessions directly. Private-pay allows individuals to access care without relying on an insurance provider for coverage or authorization.
Insurance options may be explored in the future. Please contact us with questions about payment options and potential insurance-related documentation.
What are your self-pay rates?
Session fees vary depending on the type of service provied. Current rates will be discussed before services begin so that clients understand the costs and make informed decisions about their care.
Individuals will receive a Good Faith Estimate that will outline the expected cost of services, in accordance with applicable federal requirements.
What forms of payment do you accept?
POC accepts payments through Stripe via the Allia Health platform or Zelle. Payment expectations will be communicated during the intake and scheduling process.
Do you offer superbills?
Although POC does not bill insurance directly, clients may wish to explore their out-of-network benefits with their insurance companies. Upon request, documentation, such as a superbill may be available to assist with reimbursement inquiries. Reimbursement is not guaranteed and depends on individual insurance plan benefits.